Upload Your First Document

Learn how to upload and organize documents in Tideon

📁 Getting Started with Document Upload

This comprehensive guide will walk you through uploading documents to Tideon and organizing them effectively for AI-powered analysis.

4
Upload Methods
5+
File Formats
30MB
Max File Size
20s
Avg Processing

🚀 Upload Methods

Tideon offers four powerful ways to get your documents into the platform:

Upload Methods Overview

Direct Upload

Click to browse and select files from your computer

Drag & Drop

Simply drag files onto any page to start uploading

Cloud Import

Connect Google Drive, OneDrive, Box, and more

URL Import

Import documents directly from web URLs

Supported File Formats

📄Documents

• PDF
• DOCX, DOC
• TXT, RTF
• ODT

📊Spreadsheets

• XLSX, XLS
• CSV
• TSV
• ODS

💻Code & Text

• JS, PY, JAVA
• HTML, CSS
• MD, MDX
• JSON, XML

📤 How to Upload Documents

1️⃣ Direct Upload & Drag-Drop

🖱️Click to Upload

1Click the Upload button in your dashboard
2Browse and select files from your computer
3Wait for AI processing to complete

📁Drag & Drop

1Open your Tideon dashboard
2Drag files from your desktop or folder
3Drop anywhere on the page - upload starts instantly!

💡 Pro Tip: You can drag and drop multiple files at once. Tideon will process them in parallel for faster uploads.

2️⃣ Cloud Storage & URL Import

Cloud Import

Connect your existing cloud storage:

Google Drive
OneDrive
Box
🔜Dropbox

URL Import

Import documents from the web:

Direct PDF links
Google Docs (public)
GitHub files
Academic papers (arXiv, PubMed)

⚙️ Document Processing Pipeline

How Tideon Processes Your Documents

1
File Validation
Format & size check
2
Text Extraction
Content parsing
3
AI Indexing
Smart embeddings
4
Metadata
Extract details
Ready!
Chat enabled

Processing Status Indicators

🔄
Uploading
File transfer in progress
⚙️
Processing
Extracting & indexing
Ready
Available for chat
⚠️
Failed
See troubleshooting

📂 Organization & Management

Smart Document Organization

Folders & Collections

My Documents/ ├── 📁 Research/ │ ├── 📄 Papers/ │ └── 📝 Notes/ ├── 📁 Contracts/ └── 📁 Reports/

Group related documents
Chat across collections
Share with team members

Smart Tags & Labels

quarterly-report2024financeimportant

AI-Powered Features:

• Auto-suggest tags based on content
• Smart categorization
• Create tag hierarchies

Search & Filter Capabilities

🔍

Full-Text Search

Search content across all documents

📅

Date Filters

Filter by upload or modified date

🏷️

Tag Filtering

Quick filter by tags and categories

📄

File Type

Filter by document format

☁️

Source

Local, Drive, URL imports

Status

Processing, ready, failed


🚀 Advanced Features

Batch Upload

Upload up to 50 files at once
Parallel processing for speed
Progress tracking dashboard

Version Control

Track document versions
Compare versions side-by-side
Chat with specific versions

Smart OCR

Auto-detect scanned PDFs
Extract text from images
Make scans searchable

Document Linking

Create document relationships
AI understands connections
Cross-reference in chat

💳 Plans & Limits

Free

$0
per month
Max file size10MB
Monthly upload100MB
Storage1GB
AI Queries50/month
POPULAR

Professional

$9
per month
Max file size30MB
Monthly upload10GB
Storage100GB
AI QueriesUnlimited

🔒 Security & Privacy

Encryption

AES-256 at rest, TLS 1.3 in transit

Access Control

Role-based permissions

Audit Logs

Track all document actions

Compliance

GDPR, SOC 2 compliant

Data Residency

Choose your region

Data Deletion

Complete removal on request


🔧 Troubleshooting

Common Issues & Solutions

⏸️Upload Stuck

Check your internet connection
Verify file size is under limit
Try uploading files individually

Processing Failed

Ensure file isn't corrupted
Check format is supported
Try re-uploading the file

🔍OCR Not Working

Verify document scan quality
Check language settings
Enable OCR in settings

📊Quota Issues

Check your current usage
Upgrade to higher plan
Wait for monthly reset

Error Message Reference

Error MessageSolution
"File too large"Compress the file or upgrade your plan
"Unsupported format"Convert to PDF, DOCX, or other supported format
"Processing timeout"Document too complex, try splitting or contact support
"Quota exceeded"Upgrade plan or wait for monthly reset

✨ Best Practices

📂Organize Before Upload

Create folder structure first
Plan your naming convention
Set up tags and labels early

📝Use Descriptive Names

2024-Q3-Financial-Report.pdf
document1.pdf

Optimize Files

Compress large PDFs before upload
Combine related small documents
Remove unnecessary blank pages

🔄Regular Maintenance

Archive old documents monthly
Update document versions
Review and clean up tags

🎯 Next Steps

Your Documents are Ready!

Now that you've mastered uploading, it's time to unlock the power of AI conversations with your documents.

💬

Your First Chat

Master AI conversations with documents

Start Chatting

🚀

Core Features

Explore Tideon's powerful capabilities

Explore Features